PRIVACY POLICY
This privacy policy applies only to Norvenia.com. This privacy policy does not apply to information collected offline. Norvenia can ensure that our privacy policy complies with the GDPR or the Personal Data (Privacy) Ordinance, Chapter 486. We will retain your personal data for the purposes outlined in this privacy statement unless a longer retention period is required or permitted by law. By using this website, you consent to the terms and conditions of this Privacy Policy and our processing of personal data for the purposes set out below. If you do not agree to the terms and conditions of this privacy policy, please do not use this website.
When ordering or registering on our website, you may be asked to enter your name, email address, postal address, telephone number or other details to help you with your experience.
We collect information from you when you register on our site, place an order, or enter information on our site.
This Privacy Policy applies only to information collected on this website and does not apply to information collected by Norvenia.com through any other means.
We collect two types of information from visitors to our website: (1) personally identifiable information; (2) non-personally identifiable information, such as your IP address or cookies
(1) Personally Identifiable Information
"Personally Identifiable Information" means information that personally identifies you, such as your name, date of birth, address, telephone number, e-mail address, or company name. Norvenia.com collects and stores the personally identifiable information you provide to us. Below are some examples of the personally identifiable information we may collect from you on our website:
When you register or create an account, we may collect your name, address, e-mail address, telephone number and/or fax number;
If you sign up for an online newsletter, we may collect your e-mail address, first name, last name and zip code;
If you contact us with a question, we may collect your name and e-mail address;
If you choose to participate in a contest or sweepstakes, we may collect your first and last name, date of birth and e-mail address; if you purchase a product or service, we may collect your first and last name, your address, and your credit card and billing information. The above list provides examples of personally identifiable information that may be collected on the Site. If you do not want Norvenia.com to collect your personally identifiable information, please do not provide it to us.
(2) Non-Personally Identifiable Information
"Non-Personally Identifiable Information" can be technical information or demographic information such as your age, gender or interests. Non-Personally Identifiable Information does not identify you personally. Below are some examples of non-personally identifiable information collected through the Site and a description of how this information is used:
Internet Protocol (IP) Address - Your IP address is a number that lets computers connected to the Internet know where to send data, such as the web pages you view. We use this information to deliver web pages to you upon request, to customize our site to the interests of our users, and to measure traffic within our site.
Cookies - A "cookie" is a small text file that can be used to collect information about your activity on a website. For example, when someone visits a page within the Site, a cookie is placed on the user's machine (if the user accepts cookies) or reads a cookie from the user's previous visits to the Site. you can set most browsers to notify you when you receive a cookie, or you can choose to use your browser to block cookies, but if you do so, you may not be able to You can set most browsers to notify you when you receive a cookie or you can choose to use your browser to block cookies, but if you do so, you may not be able to take advantage of the personalized features that other users enjoy on our site. Some of the cookies we use may be Flash cookies or Adobe cookies, and while they are harmless, they may contain Demographic Information (as defined below) and, depending on your browser, these cookies may not normally be deleted when your cookie is deleted. Although they are harmless, they may contain demographic information (as defined below) and, depending on your browser, these cookies may not normally be removed when your cookie is deleted. Please check your browser to determine where these types of cookies are stored and how to delete them. Web Beacons (also known as "clear gifs", "web bugs", or "pixel tags") - "Web Beacons" are not necessarily cookies. "Web beacons" are tiny graphics with a unique identifier that function like a cookie and are used to allow us to count the number of users who have visited a particular page on a Web site and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, web beacons tell the sender if and when an e-mail has been opened. Unlike cookies, which are stored on a user's computer hard drive, web beacons are embedded in web pages in an invisible manner.
Demographic Information - "Demographic Information" may be your gender, age, zip code and interests that you voluntarily provide to us on the Site. We use this information to personalize our services to you and to analyze trends to ensure that the information provided on the Site meets your needs. For example, if you subscribe to a particular newsletter, Norvenia.com may collect your zip code or interests. Please note that we also treat aggregated non-personally identifiable information as non-personally identifiable. The list above provides examples of non-personally identifiable information collected through the Site.
We collect the above non-personally identifiable information from all visitors to our site. If you do not want Norvenia.com to have access to this information, please do not visit our site.
(1) Personally Identifiable Information. We will use your personally identifiable information collected on the Site primarily for the following purposes:
Provide information, newsletters or other products and services that you request or purchase;
To inform you of special offers, updated information and other new services from Norvenia.com or other third parties, or to forward promotional materials;
To fulfill transactions or services you request;
Fulfilling the terms of the promotion;
Ensuring that the Site meets your needs;
To help us create and publish content that is most relevant to you;
Notifying you of material changes to this Privacy Policy, if necessary;
To allow you to visit restricted access areas of the Site
To contact you in response to your inquiries.
(2) Non-Personally Identifiable Information
Non-Personally Identifiable Information is used as described above and in other ways permitted by applicable law, including combining Non-Personally Identifiable Information with Personally Identifiable Information.
(1) Personally Identifiable Information
We may share or disclose your personally identifiable information in the following circumstances:
(i) to provide services to you. For example, if you ask us a question via e-mail, we may use your e-mail address to process your request and respond to your question. In addition, if you enter a sweepstakes or contest, we may use your Personally Identifiable Information to fulfill the terms of that promotion. This means that we may share information for prize fulfillment purposes or for mailers. We may also share your information with the co-sponsors of that promotion.
(ii) To affiliates, strategic partners, agents, third-party marketers or other non-affiliated parties who provide products or services that we believe may be of interest to you or who need your personally identifiable information for research, administrative and/or internal business purposes. These parties may use your personally identifiable information to contact you with offers or advertisements related to products or services, or they may use such information for their own research, administrative or business purposes. If you do not want us to share your personally identifiable information in this way, please do not provide us with such information.
(iii) To help us maintain the Site and provide other administrative services to us (including, without limitation, order processing and fulfillment, providing customer service, maintaining and analyzing data, sending customer communications on behalf of Norvenia.com, as well as collecting entries, selecting winners and awarding prizes in contests, sweepstakes and other promotions). We seek to ensure that these non-affiliated third parties do not use personally identifiable information for any purpose other than to provide the administrative services for which they are responsible. Because such unaffiliated third party service providers who help us administer the Site will have access to Users' Personally Identifiable Information, if you do not want our unaffiliated third party service providers to have access to your information, please do not register or submit any Personally Identifiable Information to us.
(iv) Completing Your Purchase. If you choose to make a purchase on the Site, we may collect your credit card number, billing address, and other information from you in connection with that purchase, and we may use such collected information to complete your purchase. We may also provide such information or other personally identifiable information you provide to unaffiliated third parties as needed to complete your purchase (for example, to process your credit card).
(v) To comply with the law or in the good-faith belief that such action is necessary to conform to the requirements of the law or comply with legal process served on us, to protect and defend our rights or property, including the rights and property of Norvenia.com and the Site, or to act in urgent circumstances to protect the personal safety of our end users.
(vi) make disclosures to third parties as part of any corporate reorganization process, including, but not limited to, mergers, acquisitions and sales of all or substantially all of our assets
(vii) to track and analyze non-identifying and aggregated usage and volume statistical information from our visitors and customers and to provide such information to third parties
(viii) To prevent potential fraud, we may verify information collected from the Site with third parties. During the verification process, we may receive personally identifiable information about you from such services. In particular, if you purchase services from us using a credit or debit card, we may use card authorization and fraud screening services to verify that your card information and address match the information you have provided to us and that the card has not been reported lost or stolen.
We will not otherwise use, share, or otherwise disclose your Personally Identifiable Information to any third party except as described in this Privacy Policy or when we request the information.
(2) Non-Personally Identifiable Information
We use non-personally identifiable information collected on the Site in the manner disclosed in Section B (2) above. We may share this non-personal information with third parties.
We regularly scan our site for security holes and known vulnerabilities to ensure that your visit to our site is as secure as possible.
The Site does not knowingly target children under the age of 13, and we do not collect any personal information from children under 13. If we learn that such information has been provided to this site, we will delete or destroy it.
If you choose to provide us with personally identifiable information, Norvenia.com may transfer that information across borders to its affiliates and subsidiaries or to other third parties, as well as from your country or jurisdiction to other countries or jurisdictions around the world. If you are from the European Union or other jurisdictions with data collection and use laws that may differ from U.S. law, please be aware that you are transferring your personally identifiable information to the United States, which does not have the same data protection laws as the European Union, and by providing your personally identifiable information, you consent to:
The use of your personally identifiable information for the purposes described above in accordance with this Privacy Policy; and The transfer of your personally identifiable information to the United States as described above.
(1) Access, Correct and Delete Your Personal Information. You have the right to access, correct or delete the personal information we collect. In order to protect the privacy and security of your Personal Information, we may request data from you so that we can confirm your identity and right to access such data, as well as search for and provide you with the Personal Data we maintain. In some cases, applicable laws or regulatory requirements permit or require us to withhold or delete some or all of the personal data we maintain. To exercise your rights, you can make updates in your customer account on the Website or the Application, or you can contact us for assistance.
(2) Unsubscribe from our marketing communications. We communicate regularly with users who subscribe to our Services via email. For example, we may use your email address to confirm your requests, send you payment notices, send you information about changes to our products and services, and send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are primarily informational rather than promotional. However, if you do not want to receive other types of communications from us, such as emails or updates from us about new services and products offered on the Site, or if you do not want us to share your personally identifiable information with third parties, we offer you the opportunity to opt out. You may opt out by checking or unchecking the appropriate box (if such a box is present where personally identifiable information is collected) or by contacting us. We will process your opt-out as quickly as possible, but please note that in some cases you may receive additional messages until the opt-out has been processed. You may also opt out of receiving such emails by clicking on the "unsubscribe" link in the text of the email.
(3) About Complaints. If you believe that we have violated or infringed your privacy rights, please contact us via the "Contact Us" page so that we can try to resolve any issues to your satisfaction.
Please note that any message you post in a chat room, forum or other public posting area is available to anyone with access to the Internet. For example, if you do not want people to know your e-mail address, please do not include it in any message you post publicly. Please use caution when disclosing any information in chat rooms, forums and other public posting areas. We are not responsible for anyone else's use of the information you disclose in chat rooms, forums and other public posting areas!
Your personal information is contained in a secure network that is accessible only to a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you provide is encrypted through Secure Socket Layer (SSL) technology. Various security measures are implemented to maintain the safety of your personal information when users place orders, enter, submit or access their information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Yes. A cookie is a small file that a website or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that allows the website or service provider's system to recognize your browser and capture and remember certain information. For example, we use cookies to help us remember and process items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity so that we can provide you with better service. We also use cookies to help us aggregate data about site traffic and site interactions so that we can provide better site experiences and tools in the future.
Help remember and process items in the shopping cart.
Understand and save user preferences for future visits.
Track advertisements.
Compile aggregate data about site traffic and site interactions to provide better site experiences and tools in the future. We may also use trusted third party services to track this information on our behalf.
By visiting our Site, third-party services such as Facebook, Google, or Twitter may place cookies in your browser on our behalf to provide a better user experience and for advertising or targeted advertising purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies, which you can do through the settings of your browser, such as Internet Explorer. Each browser is slightly different, so please check your browser's Help menu for the proper way to modify cookies.
If you disable cookies, certain features will be disabled, but this will not affect the user experience. You will still be able to place orders.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we notify you in advance. This does not include web hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, when you use our website, other parties may collect non-personally identifiable visitor information, such as IP addresses, cookie identifiers, and your website activity for marketing, advertising, targeted advertising, or other purposes.
Occasionally, we may, in our sole discretion, include or offer third-party products or services on our website. These third party websites have separate privacy policies. Therefore, we are not responsible for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback regarding these sites.
This privacy policy applies only to information collected on this website. This website may contain links to other websites. We are not responsible for the privacy practices or the content of these other sites.
We may utilize advertisers, third-party ad networks and other advertising companies to place advertisements on the Site. Please be aware that such advertising companies may collect information about your visits to this or other websites (e.g., through cookies, web beacons, and other technologies) in order for these advertising companies to market products or services to you, to monitor which advertisements have been delivered to your browser, and which web pages you were viewing at the time of the delivery of those advertisements. Please note that this Policy does not cover the collection and use of information by such advertising companies.
We provide you with access to personally identifiable information to ensure that it is correct, accurate and up-to-date. To edit your personally identifiable information, please send a request on the My Orders page or contact us through Online Ticketing. We will make reasonable efforts to comply with your request.
In the event that all or a portion of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign personally identifiable information and non-personally identifiable information collected through this website.
We reserve the right to change this Privacy Policy at any time. When we do, we will also revise the "last updated" date at the bottom of this Privacy Policy. For changes to this Privacy Policy that significantly reduce the restrictions on our use or disclosure of the personal information you have provided to us, we will attempt to obtain your consent before implementing the change by sending a notice to the primary e-mail address specified in your account or by posting a prominent notice on the Site.
No data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you transmit to us, and you understand that any information you transmit to Norvenia.com is transmitted at your own risk.
Once we receive your transmission, we will use reasonable efforts to secure our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration or destruction. Please note, however, that this does not guarantee that such information will not be accessed, disclosed, altered or destroyed due to vulnerabilities in firewalls and secure server software.
If we learn of a security system vulnerability, we may attempt to notify you electronically so that you can take appropriate protective measures. By using the Site or providing us with personally identifiable information, you agree that we may communicate with you electronically about security, privacy and administrative issues related to your use of the Site. In the event of a security breach, we may post a notice on our Site. In these instances, we may also send e-mail to the e-mail address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.